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Denver Startup Week: CS & Sales Delivering Unified Customers First Experiences
September 18, 2019 @ 12:00 pm - 1:30 pmFree
Session Topic: 5419 Speed Legal – Starting, Growing and Funding Your Business
Wednesday, Sept. 18, 12:00-1:30pm
Jake Jabs Center for Entrepreneurship at CU Denver
5th Floor Laube Commons, 1475 Lawrence Street, Denver, CO 80202
Customer Expectations are higher than they’ve ever been in both the consumer and b2b space. Customers want a frictionless sales experience, effortless onboarding, quick time to value AND expect an overall delightful experience at every interaction. This is a tall task for even the best tech companies with a solid product and expert customer facing teams. Hear from local Sales and CS leaders on the challenges and strategies they’ve used in delivering an exceptional customer experiences along the buying>onboarding>growing>advocating customer journey. Learn what works to keep the teams focused on the right customer outcomes but also meeting their department goals of net new revenue for Sales and retention/growth for CS. Moderator: Denise Franklin-Board Member at Alpin.io and Verblio. Former VP of Revenue at SendGrid Panelists: Jordan Olivero-Swimlane, Kristin Ferraro-Wordpress.com VIP, Ryan DiStefano- Carbon Black, Amy Mustoe-The Success League and Sheik Ayube-ESG.
Add this event to your Denver Startup Week schedule here.
ABOUT DENVER STARTUP WEEK
The largest event of its kind in North America, Denver Startup Week is the summit of entrepreneurial energy, innovation, and connection. Powered by the local community, its sessions represent the very best in tech, design, DIY-making, marketing, and leadership. Whether a founder, developer, designer, marketer, maker, or anything in between – Denver Startup Week will inspire.
The Jake Jabs Center for Entrepreneurship is excited to host several sessions during this year’s Denver Startup Week. From September 16-20, celebrate everything entrepreneurial in Denver with a jam-packed schedule of FREE programs, workshops, and events throughout downtown. Visit the Denver Startup Week website for a full list of sessions and don’t forget to register!